Mortgage Air™ Disclaimer
Our services only cover residential financing and properties in the United States. Mortgage Air™ is not a lender, rather a division of Solid Rock Mortgage Corporation of Pembroke Pines, Florida, which is a mortgage brokerage business that is no longer originating mortgages. We will not attempt to refer or guide our customers to lenders and we do not sell leads to anyone. Mortgage Air™ provides information on this website for general guidance only. The information we provide you in any form does not constitute the provision of a mortgage originator, legal advice, tax advice, accounting services, or investment advice. The information provided herein should not be used as a substitute for consultation with professional tax, accounting, or legal advisers as needed.
Our analysis and feedback to you is based off of the industry averages, standards, and our professional experience and knowledge. Our recommendations and guidance are “as is” relative to the market at that time. The review and guidance we offer you is based on our opinions only and should be used strictly as a guide to help you negotiate your best mortgage terms. Our advice and recommendations should not be considered a guarantee of what you will or will not be charged by lenders nor what you should or should not be charged. We can only recommend from our knowledge of the marketplace at that time, and information you give us, as to what could be considered fair and beneficial home loan terms.
We do not take residential mortgage applications, nor do we assist you in obtaining or applying for your residential mortgage loan. We do not negotiate mortgage terms with lenders on the behalf of consumers. We work strictly for you in helping you navigate the mortgage process with less worry and stress that you might be getting a mortgage that is not the best one you could obtain.
Mortgage Pilots™ and Mortgage Captains™ are independent contractors of Mortgage Air™. We certify their ability and qualifications to provide guidance to consumers on behalf of Mortgage Air™. We also provide ongoing training and support such that our “pilots” can provide optimal service in a dynamic market. Mortgage Air™ cannot be held vicariously liable for the tortious acts and omissions of the contractor. However, our contractors are bound by agreements to abide by all rules and policies set forth by Mortgage Air™.
From time to time Mortgage Air™ will refer or guide you to a third-party website. We do this for the sole purpose of exposing you to the most current and pertinent information to best serve you. The information is provided “as is,” with no assurance or guarantee of completeness, accuracy, or timeliness of the information, and without warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability, and fitness for a particular purpose.
When we reference that we will respond or deliver a report within 24 or 48 hours, these delivery time frames are during business days for Mortgage Air™, which are Monday through Friday and exclude normal holidays. Our 24/7 Customer Service line is serviced by Solid Rock Mortgage Corporation during normal business hours of Monday through Friday, 9:00am to 5:00pm eastern time. Outside of these hours and weekends, our Customer Service line is answered by SRMC’s answering system and your message will be electronically delivered to us for the quickest response possible by Mortgage Air™.
We will collect your mortgage disclosures and documents during the process of delivering your service to you. After you have closed your mortgage transaction and have completed your Mortgage Air™ service, we discard of these documents in a secure way in accordance with our security and privacy policies. We do not retain your documents beyond the transaction.
Additionally, the materials in this site and the third-party sites are provided “as is” and without warranties of any kind either express or implied. Mortgage Air™ does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available, are free of viruses or other harmful components.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS DISCLAIMER, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS INDEMNIFICATIONS, TERMS, AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND MORTGAGE AIR, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN YOU, MORTGAGE AIR™, OR OUR INDEPEPENDANT AGENTS RELATING TO THE SUBJECT OF THIS DISCLAIMER AGREEMENT.
